COVID-19: Information For PTE Academic Test Takers And Institutions

Important test delivery information pertaining to COVID-19 (coronavirus)

Last Updated 03-04-2020

As efforts to control the Coronavirus outbreak continue, Pearson’s primary focus is on ensuring the health and safety of PTE Academic test takers, our employees and test center administrators. We continue to monitor the global situation daily and are actively following advice from governments and healthcare authorities.

Suspension of Testing

We have suspended testing in a number of our locations. In other locations we are restricting the number of test takers in each session in order to comply with official requirements and in the interests of protecting test takers and test center administrators.   

Testing is fully or partially suspended in the following locations:  

(Note: as requirements are changing quickly, we anticipate that testing may be suspended in other locations at short notice. Updates will be provided as quickly as possible, but this list may not be exhaustive.) 

Country/Territory	Status
Australia	Reduced Availability
Austria	Testing Suspended
Azerbaijan	Testing Suspended
Bahrain	Testing Suspended
Bangladesh	Testing Suspended
Brazil	Reduced Availability
Bulgaria	Testing Suspended
Canada	Testing Suspended
Chile	Testing Suspended
China	Testing Suspended
Colombia	Testing Suspended
Ecuador	Testing Suspended
Egypt	Testing Suspended
Finland	Testing Suspended
France	Testing Suspended
Germany	Testing Suspended
Greece	Testing Suspended
India	Testing Suspended
Indonesia	Reduced Availability
Israel	Testing Suspended
Italy	Testing Suspended
Japan	Reduced Availability
Jordan	Testing Suspended
Kazakhstan	Testing Suspended
Kenya	Testing Suspended
Korea, South	Reduced Availability
Kuwait	Testing Suspended
Malaysia	Reduced Availability
Mexico	Testing Suspended
Nepal	Testing Suspended
New Zealand	Testing Suspended
Nigeria	Reduced Availability
Oman	Testing Suspended
Pakistan	Testing Suspended
Philippines	Testing Suspended
Saudi Arabia	Testing Suspended
Singapore	Reduced Availability
South Africa	Testing Suspended
Spain	Testing Suspended
Sri Lanka	Reduced Availability
Taiwan, China	Testing Suspended
Thailand	Testing Suspended
Turkey	Testing Suspended
United Arab Emirates	Testing Suspended
United Kingdom	Testing Suspended
United States	Reduced Availability
Vietnam	Testing Suspended

 Information for Test Takers  To check if a test center is open or not please go here. 

We are currently experiencing an extremely high volume of queries. Our team is doing everything they can to respond to your questions as quickly as possible. Meanwhile, you can check our FAQ here. Thank you for your patience.

Before your appointment

• If you are unwell or exhibiting symptoms such as fever and/or respiratory difficulties, it is important that you do not attend your testing appointment and cancel or reschedule it in advance 
• Check your Government’s official advice if you think you may be subject to travel restrictions. We recommend you do this before booking or travelling for a test 
• If you think your test center location may be closed or at risk of closing please actively monitor your email account as you should automatically be sent a cancellation notice in advance. 

Attending your appointment – Health & Safety

• Wash your hands or utilize hand sanitizer upon arrival at the test center 
• Please cover your nose and mouth in case of sneezing or coughing 
• You will be asked to acknowledge that you have not been in contact with any affected persons and that you are not exhibiting any symptoms 
• Some test centers may require candidates to provide a temperature check upon arrival 
• You will be allowed to wear disposable gloves during the test. However, these gloves will be examined both before and after the test. 

Cancellation of Appointments

• Where Pearson suspends a test center, test takers with appointments scheduled during the period of suspension will be sent a cancellation notice by email 
• Test takers who paid by credit or debit card will be automatically refunded their test fee  
• Test takers who booked using a voucher will be able to book an alternative appointment using the same code when appointments are available.  

https://pearsonpte.com/articles/covid-19-information-for-pte-academic-test-takers-and-institutions/